How can we help?
Quick answers to common questions about Meal Buddy Pro. Can’t find yours? Email us and we’ll help.
Getting started
How do I get started?
Open Meal Buddy, tap Start planning and answer a few questions about your goal and how you like to eat. Meal Buddy works out your daily targets and builds your first week of meals.
Do I need an account?
No. You start as a guest. To keep your plan safe and use it on another device, go to Settings → Save your account and sign in with Apple, Google or email.
Where are my settings?
On the Meals tab, tap the person icon at the top right to open Profile & settings. Your goal, food preferences, subscription and account options are all there.
Your plan and meals
How do I change my goal, diet or allergies?
Open Settings. Under Goals you can change your goal and pace, body details and daily targets. Under Food preferences you can change your diet, allergies and restrictions, cuisines, budget and more. New meals follow your changes.
How do I swap a meal I don’t want?
Tap Swap on the meal. You’ll see quick picks close to the same calories, or you can build your own.
How do I log what I ate?
Tap Log on a planned meal. For anything else, tap the + button on the Meals tab and choose Log food. You can quick-add calories, or open Ingredients to search for a food or scan its barcode.
How does My Fridge work?
Go to Groceries → My Fridge and add what you have, or scan a barcode. Turn on Use my fridge and Meal Buddy will lean toward meals that use those ingredients.
What is GLP-1 mode?
If you take a GLP-1 medication, turn on Settings → GLP-1 mode. Meal Buddy will plan smaller, gentle, protein-forward meals and snacks. It doesn’t give advice about your medication, so check with your doctor about what’s right for you.
How accurate are the calories and macros?
Recipe nutrition is calculated ingredient by ingredient from USDA FoodData Central data, and estimated for the occasional ingredient USDA doesn’t list. It’s a close estimate, but real foods, brands and portions vary.
A recipe has something I’m allergic to. What should I do?
Swap the meal, and check that the allergy is listed in Settings → Allergies & restrictions. Please email us the recipe name so we can fix it. Recipes are written with AI and can contain mistakes, so always check ingredients and labels.
Subscription and billing
How much does Meal Buddy Pro cost?
It starts with a 7-day free trial. After that it’s $39.99 a year or $7.99 a month in the U.S. The app shows the price in your local currency before you subscribe.
When will I be charged?
When your free trial ends, unless you cancel at least 24 hours before. When you start your trial, you can ask Meal Buddy to remind you two days before it ends.
How do I cancel?
On your iPhone, open Settings → your name → Subscriptions, choose Meal Buddy Pro and tap Cancel Subscription. You can also get there from Meal Buddy: Settings → Subscription → Manage. You keep Pro until the end of the period you’ve paid for. Deleting the app doesn’t cancel your subscription.
Can I get a refund?
Apple handles payments for App Store subscriptions, so refunds go through Apple. Visit reportaproblem.apple.com, sign in, and choose Request a refund.
I subscribed but Meal Buddy still asks me to pay.
Tap Restore on that screen, or Settings → Restore purchases. Make sure you’re signed in to the App Store with the same Apple ID you subscribed with.
It says “Plans aren’t available right now.”
That means the App Store didn’t send prices back. Check your connection and that you’re signed in to the App Store, then tap Try again. If it keeps happening, email us.
Can I share Meal Buddy Pro with my family?
Not at the moment. Family Sharing isn’t available for Meal Buddy Pro.
Account and data
I’m getting a new phone. How do I keep my plan?
Before you switch, go to Settings → Save your account on your current phone. On the new phone, log in with the same Apple, Google or email account, then tap Restore purchases if Pro doesn’t unlock on its own. Guest accounts can’t be moved to a new phone.
I forgot my password.
On the log in screen, tap Continue with email, then Forgot password?, and enter your email. We’ll send you a link to reset it.
How do I delete my account?
Go to Settings → Delete account. This permanently removes your account, plans and logs. If you subscribe to Pro, cancel it first, because deleting your account doesn’t stop Apple from billing you.
Can I get a copy of my data?
Yes. Email us from the address on your account, or tell us how you sign in, and we’ll send you a copy.
Do you sell my data?
No. We don’t sell your information or use it for ads. Read the details in our Privacy Policy.
Troubleshooting
My meals won’t load.
Check your internet connection, then close Meal Buddy and open it again. Make sure you have the latest version from the App Store. Still stuck? Email us with the Meal Buddy version shown at the bottom of Settings.
Sign in with Apple or Google isn’t working.
Update Meal Buddy to the latest version, check your connection, and make sure you’re using the same Apple ID or Google account you signed up with. If it still fails, email us what you see.
More detail in our Terms of Use and Privacy Policy.